Privacy Policy & Digital Sanctuary Shield

Last Updated: 4th September 2026

Introduction

Welcome to Wyrd Enchantress (accessible via https://www.wyrdenchantress.com/). Your privacy is deeply respected and protected within this digital sanctuary. This Privacy Policy outlines how your personal data is collected, used, and safeguarded in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and high ethical standards of holistic care. By interacting with this website, booking a session, or enrolling in training, you consent to the practices described below.

1. Data Controller: Who We Are

The data controller responsible for your personal information is:

Name / Business: Emma Greenaway trading as Wyrd Enchantress
Location: Droitwich Spa, Worcestershire, United Kingdom
Contact Email: emma@wyrdenchantress.com
Contact Phone: +447878 171435

2. The Information We Collect & Why

Because Wyrd Enchantress offers high-standard spiritual healing, intuitive divination, and training, we collect specific data to provide a safe, legal, and highly personalised experience.

Identity & Contact Data: Name, email address, phone number, and physical address. This is collected when you fill out contact forms, book a reading, or register for Reiki Attunement Weekends.
Sensitive & Holistic Data: Notes regarding your wellness journey, energetic focus areas, or personal intentions shared voluntarily during or prior to booking shamanic healing, soul medicine, or yoga sessions.
Transaction Data: Details about payments made for courses or readings. Note: We do not store financial card details; all payments are processed through secure, third-party PCI-DSS compliant payment gateways.
Technical & Usage Data: IP addresses, browser types, and website interaction statistics collected via cookies to optimize your experience in our digital sanctuary.

3. Legal Basis for Processing Your Data

Under the UK GDPR, we rely on the following legal foundations:

Consent: You explicitly give us permission (e.g., subscribing to the newsletter or opting into cookies).
Contractual Necessity: Processing is required to fulfill a service you have booked (e.g., delivering a detailed written tarot reflection or administering a Reiki certification).
Legal Obligation: Retaining tax and business transaction records for HM Revenue & Customs (HMRC).
Legitimate Interests: To safely manage, secure, and improve the Wyrd Enchantress platform.

4. Shamanic & Spiritual Confidentiality

Your spiritual and energetic journey is sacred. Any details revealed during an intuitive tarot reading, rune casting, or shamanic energy healing treatment are treated with the absolute strictest confidentiality. Your personal stories, spiritual breakthroughs, or private struggles will never be shared, sold, or rented to third parties.

5. Data Sharing & Third-Party Guardians

To keep the digital sanctuary running smoothly, we only share data with essential, secure third-party processors, including:

Booking & Scheduling Systems: To manage appointments seamlessly.
Payment Gateways: To execute safe, encrypted transactions.
Email Communication Tools: To send you newsletters (only if you have opted-in) or booking confirmations.
Legal Authorities: Only if strictly required by UK law or to protect the safety and rights of Emma Greenaway or our clients.

6. Cookies and Tracking Technologies

This website uses cookies to enhance navigation, analyze site traffic, and support integration features. You can choose to accept or decline cookies through your browser settings or our on-screen cookie banner.

7. Data Retention: How Long We Hold Your Information

We only keep your personal data for as long as necessary to fulfill the purposes we collected it for. By UK law, basic transactional and tax information about our clients must be kept for a minimum of 6 years after they cease being customers. Spiritual notes are securely destroyed or deleted when they are no longer required for your ongoing Integration Method journey.

8. Your UK GDPR Legal Rights

You hold sovereign rights over your data. At any time, you can contact us to exercise your rights to:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to amend or fix any inaccurate data.
Erasure ("Right to be Forgotten"): Request that we delete your data (subject to legal retention requirements).
Restriction or Objection: Limit or object to how we process your information.
Data Portability: Move your data easily to another provider.
Withdraw Consent: Revoke your consent for marketing at any time.

To make a request, please email emma@wyrdenchantress.com. We respond to all valid requests within 30 days.

9. International Data Transfers

While Wyrd Enchantress operates proudly out of Worcestershire, UK, we support clients globally via online virtual sessions. Some of our digital tools may store data on servers located outside the UK or EEA. We ensure these providers use standard contractual clauses or equivalent legal frameworks to guarantee your data remains fully protected.

10. Medical & Holistic Responsibility Disclaimer

In alignment with search engine trust standards (EEAT) and holistic legalities: Services offered by Wyrd Enchantress are complementary therapies and are not a substitute for professional medical advice, psychiatric treatment, or legal and financial counsel. We do not diagnose conditions or prescribe medications. Data collected regarding physical or mental health challenges is kept strictly confidential and used solely to ensure a safe, grounded energetic practice.

11. How to Contact the Regulator

If you feel your data has not been handled with proper reverence and legality, you have the right to lodge a complaint with the UK supervisory authority: the Information Commissioner’s Office (ICO) via www.ico.org.uk. We would, however, appreciate the chance to address your concerns directly first.